Global Privacy Notice
Last updated: 31/03/2026
This privacy policy explains how Luminary (operated by Jolly Good Web) collects, uses, stores, and protects your personal data whenyou visit our website, create an account, or use our platform. We are committed to safeguarding your privacy and ensuring that your personal information ishandled responsibly and in accordance with the UK General Data ProtectionRegulation (UK GDPR) and the Data Protection Act 2018.
By using our website and services, you acknowledge thatyou have read and understood this policy. If you do not agree with any part ofthis policy, please do not use our website or services.
1. Who We Are
Luminary is an online learning platform built forcreative professionals, operated by Jolly Good Web. For the purposes of dataprotection legislation, Jolly Good Web is the data controller responsible foryour personal data.
Contact email: support@jollygoodweb.com
Registered address: Mosaic Digital Hub, Thomas Parker House, 13-14 Silver Street, Lincoln, Lincolnshire, LN2 1DY
2. Information We Collect
We collect and process the following categories ofpersonal data:
2.1 Information you provide directly
• Account registration: your name, email address, and password when you create aLuminary account
• Contact form: your first name, last name, email address, phone number,and any message you submit through our contact form
• Profile information: any additional information you choose to add to your userprofile
• Course content: content you upload or create if you use Luminary as acourse creator
2.2 Information collected automatically
• Usage data: pages visited, courses viewed, learning progress,completion status, and interaction with platform features
• Device and technical data: IP address, browser type,operating system, device type, screen resolution, and referring URL
• Cookies and similartechnologies: see Section 7 below forfull details
2.3 Information from third parties
• Analytics data: we use Google Analytics to collect anonymised data abouthow visitors use our website
• Hosting provider: our website is hosted on Webflow, which may collecttechnical data as part of its hosting services
3. How We Use Your Information
We use your personal data for the following purposes:
• To provide our services:creating and managing your account,delivering courses, tracking your learning progress, and enabling coursecreators to publish and manage their content
• To communicate with you: responding to contact form enquiries,sending service-related notifications, and providing customer support
• To improve our platform: analysing usage patterns, identifyingtrends, troubleshooting technical issues, and developing new features
• To ensure security: detecting and preventing fraud, unauthorised access, andother harmful activity
• To comply with legal obligations: meeting our legal andregulatory requirements under applicable UK law
4. Legal Basis for Processing
Under the UK GDPR, we rely on the following legal basesto process your personal data:
• Contract: processing is necessary to provide you with the servicesyou have requested (e.g. creating your account, delivering courses)
• Legitimate interests: processing is necessary for our legitimate businessinterests, such as improving our platform, ensuring security, and understandinghow our services are used, provided these interests do not override your rights
• Consent: where you have given us specific consent, for example byticking the checkbox on our contact form to allow us to process your enquiry
• Legal obligation: where processing is necessary to comply with a legalrequirement
5. How We Share Your Information
We do not sell your personal data. We may share yourinformation with the following categories of third parties, only to the extentnecessary to provide and improve our services:
• Webflow: our website hosting provider, which processes data aspart of delivering and maintaining the website
• Google Analytics: to help us understand how visitors use our website (datais anonymised where possible)
• The Luminary platform: account and course data is processed through the Luminary platform, which handles user accounts, course delivery, and any associated payment processing separately from this website
• Legal and regulatory bodies: where we are required to do so by law, regulation, or court order
6. International Data Transfers
Some of our third-party service providers (including Google and Webflow) may process your data outside the United Kingdom. Where this occurs, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses approved by the UK Information Commissioner’sOffice (ICO), or the service provider being based in a country with an adequacydecision.
7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies toenhance your browsing experience and to collect analytical data.
7.1 Types of cookies we use
• Essential cookies: required for the website to function correctly, such asmaintaining your session and remembering your preferences
• Analytics cookies: used by Google Analytics to collect information about howvisitors use our website, including pages visited, time spent on the site, andhow you arrived at our website. This data is aggregated and anonymised
• Webflow cookies: set by our hosting platform for functionality andperformance purposes
7.2 Managing cookies
You can control and delete cookies through your browsersettings. Please note that disabling certain cookies may affect thefunctionality of our website. For more information about cookies and how tomanage them, visit www.allaboutcookies.org.
8. Data Retention
We retain your personal data only for as long asnecessary to fulfil the purposes for which it was collected:
• Account data: retained for as long as your account is active, and for areasonable period afterwards to allow for reactivation or to comply with legalobligations
• Contact formsubmissions: retained for up to 12months after your enquiry has been resolved, unless a longer retention periodis required
• Analytics data: retained in accordance with Google Analytics’ dataretention settings (default: 14 months)
When personal data is no longer required, we willsecurely delete or anonymise it.
9. Your Rights
Under the UK GDPR, you have the following rights inrelation to your personal data:
• Right of access: you can request a copy of the personal data we hold aboutyou
• Right to rectification: you can ask us to correct inaccurate or incomplete data
• Right to erasure: you can request that we delete your personal data incertain circumstances
• Right to restrict processing: you can ask us to limit how we use your data
• Right to data portability: you can request your datain a structured, commonly used, machine-readable format
• Right to object: you can object to processing based on legitimate interests
• Right to withdrawconsent: where we rely on consent, youcan withdraw it at any time without affecting the lawfulness of priorprocessing
To exercise any of these rights, please contact us at support@jollygoodweb.com. We will respond to your request within one month.
If you are not satisfied with how we handle your request,you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.
10. Data Security
We take appropriate technical and organisational measuresto protect your personal data against unauthorised access, alteration,disclosure, or destruction. These measures include secure hosting throughWebflow, encrypted data transmission (HTTPS), and access controls for our team.
However, no method of transmission over the internet orelectronic storage is completely secure. While we strive to protect your data,we cannot guarantee absolute security.
11. Children’s Privacy
Our services are not directed at children under the ageof 16. We do not knowingly collect personal data from children under 16. If webecome aware that we have collected personal data from a child under 16 withoutappropriate consent, we will take steps to delete that information promptly.
12. Third-Party Links
Our website may contain links to third-party websites,including social media platforms. We are not responsible for the privacypractices or content of these external sites. We encourage you to read theprivacy policies of any third-party websites you visit.
13. Changes to This Policy
We may update this privacy policy from time to time toreflect changes in our practices, technology, or legal requirements. Anyupdates will be posted on this page with a revised “last updated” date. Weencourage you to review this policy periodically.
Where changes are significant, we will make reasonableefforts to notify you, for example by displaying a notice on our website or byemail if you have an account.
14. Contact Us
If you have any questions about this privacy policy orhow we handle your personal data, please contact us:
Email: support@jollygoodweb.com
Address: Mosaic Digital Hub, Thomas Parker House, 13-14 Silver Street, Lincoln, Lincolnshire, LN2 1DY
Website: learnwithluminary.com